Integrative Nutrition LLC ("IIN") Privacy Policy
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Acceptance Terms
Thank you for visiting our website. This Privacy Policy describes the types of information gathered by Integrative Nutrition, LLC, doing business as the Institute for Integrative Nutrition, and its affiliates (“IIN” or “we” or “us”) in the process of providing our websites including, but not limited to, https://www.integrativenutrition.com, https://www.shareiin.com, https://www.iin-business.com/, https://www.chopraiin.com, and https://iinwell.com/ (collectively the “Sites”) and the associated services, data, information, tools, functionality, programs, updates, and similar materials (collectively, the “Services”), how we use it, with whom we share it, your choices and rights regarding the information collection and use, and our efforts to protect us. We strive to make our Services rewarding for our guests. It is important that you take the time to read and understand this Privacy Policy so that you can appreciate how we use your personal information.
Please also refer to our Terms of Use, and our Mobile Terms of Service, which are both incorporated as if fully recited herein. Defined terms not defined herein shall have the same definition as in the Terms of Use.
This Privacy Policy is subject to the provisions of the General Data Protection Regulation (EU) 2016/679 (“GDPR”), and the California Consumer Privacy Act of 2018 (Cal. Civil Code 1798.100 et seq) as amended (“CCPA”). IIN agrees that under the GDPR, it is a data “Controller” and you, if you are an individual and reside in the United Kingdom, Northern Ireland, the European Union and Switzerland, are a “Data Subject” with certain protected privacy rights concerning your “Personal Data.” Similarly, under the CCPA, we are a “Business”, and you, if you are an individual residing in California, are a “Consumer” with certain protected privacy rights concerning your “Personal Information”. We will take commercially reasonable steps to maintain compliance with GDPR and CCPA requirements. Your Personal Data and Personal Information may identify you as a person, and thus may be referred to as Personally Identifiable Information ("PII").
What personally identifiable information is collected by us or by any third party through our website; How we use this information; With whom we may share this information; What choices are available to you as a user of our Sites with respect to collection, use and distribution of the information; and what types of security procedures are in place to protect the loss, misuse or alteration of information under our control.
This Privacy Policy applies only to our Sites and information collected for us or by us through our Sites and through various features and online offerings on our Sites. It does not apply to any third party site or service linked to our Sites or recommended or referred by our Sites or by our staff. Further, it does not apply to any other type of online site or online service operated by us or to any of our offline activities.
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Information Collection And Use
We collect two different types of information through our Sites: anonymous information and personally identifiable information. We collect information that you provide to us under various circumstances, including, but not limited to, when you complete a form, enroll, participate, and/or graduate from a course, join a Facebook group, enter a promotion, enroll in the Ambassador or Affiliate Network, or otherwise communicate with us.
Anonymous Information. We may collect and store anonymous, aggregate information (such as internet protocol (IP) addresses and the general physical location derived from it, browser types, search engines, internet service provider (ISP), referring/exit pages, platform/browser type, date/time stamp, and number of clicks) from all visitors to our Sites. You may search our Sites for general information provided through our website without ever submitting your name, email address or any other personally identifiable information. The anonymous information that we do collect from your visit is never linked to any of your personally identifiable information until you voluntarily submit that personal information, in which case some otherwise anonymous information may be connected to your website activity and personal account. Otherwise, the anonymous information is only used in the aggregate to analyze trends, administer the website, diagnose any problems, track a visitor’s movement in the aggregate, and gather broad demographic information for aggregate use. We may provide this anonymous information in aggregate form to other parties or use it for our own insight or marketing purposes. Our ability to use this information is not restricted in any way.
We also use “cookies” and “pixels” to collect certain usage information from all visitors to our Sites. In addition, the Sites also use cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS. A “cookie” is a small text file that a website can place on your computer’s hard drive or on your mobile device’s memory in order to collect information about your activities on our Sites. Our Sites use first and third party cookies. A “pixel tag,” also known as a clear GIF or web beacon, works together with cookies and is a small image file that may be located in various areas of our Sites. Most browsers automatically accept cookies, but you have the option to change your browser setting to decline them.
Accepting cookies in no way gives us access to your computer or any personal information about you, since cookies are not used to identify anonymous website visitors. Our cookies enable you to proceed smoothly through our Sites, offer you a more personalized experience, and know whether you’ve used it before, so as to eliminate some steps that apply to new visitors. Cookies also give us usage and analytics data like how often you visit, where you go on our website, and what you do while here.
Our Service uses Google Analytics, provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 (“Google”). Google Analytics uses cookies and similar technologies to collect and analyze information about use of the Services and report on activities and trends. This service may collect information regarding the use of other websites, apps and online resources. For more information on how Google uses data when you use our Sites or Services, please follow this link: https://policies.google.com/technologies/partner-sites. You may be able to opt-out of some or all of Google Analytics features by downloading the Google Analytics opt-out browser add-on, available at, https://tools.google.com/dlpage/gaoptout. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit http://optout.aboutads.info.
With respect to unrelated, third party websites that we may happen to link to, or websites that link to our Sites, those third parties may collect personal information directly from you. The information policies and practices of these unrelated parties are not covered by this Privacy Policy. We do not control the privacy policies of third parties even if we may provide hyperlinks or other access to their web sites. We are not responsible or liable for their independent policies and practices. Please review their privacy policies and practices. It is your responsibility to review them and decide if you are satisfied with their protections.
Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. These features are not yet uniform, so we are not currently set up to respond to those signals.
Personally Identifiable Information. We require the submission of certain personally identifiable information when you use some Services available on our Sites. Our Sites use a variety of contact forms for visitors to request information, view content and apply for employment. From you we may collect your name, address, e-mail address, telephone number, gender, age, payment information, and any other information you provide or display in that circumstance. We use PII to respond to requests from visitors, to process your requests to be added to mailing lists or for requests to access, and to make payments. We may give information about you (on the understanding that such information will be kept confidential) to our partners, service providers, employees, and agents to administer and provide the Services provided to you that we agree to undertake. Note that once you have voluntarily provided personally identifiable information to us, we may use cookies to help identify you. We may also collect your geo-location data automatically through your use of our Services. Personally identifiable information received from you (such as IP address, phone number, email address, zip code, etc.) may be contained in or linked to a cookie. You acknowledge and warrant, however, that you will not submit any of the following information: social security numbers, national insurance numbers, passwords, security credentials, or sensitive personal or health information of any kind. Notwithstanding the foregoing, if you are a covered entity under HIPAA, you agree to contact us at intellectualproperty@integrativenutrition.com in order to request a business associate agreement pursuant to our Terms of Use.
We may use cookies with personally identifiable information so that our Sites can remember you, enhance your online visit with us, and provide you with the information you’re most likely to need. For instance, cookies allow our Sites to remind you of your past website activity. You may opt out of the use of cookies through your web browser settings. Disabling cookies may cause some aspects of the Services to not function properly, or in some other way diminish your experience.
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Our Use Restrictions On Your Personally Identifiable Information
We do not sell, rent, or share personally identifiable information to or with any third party not affiliated with or owned by us, except service providers who may assist us in such areas as our promotions and data storage (See “Agents and Vendors,” below). We will never give or sell your personally identifiable information to unaffiliated third parties to be used for the purposes of sending you unsolicited commercial offers, such as spam. We may, however, use your personal information to send you information in e-mails from us.
We may also need to contact you for purposes other than marketing, for example to provide notice about the status of our Sites or the specific Services you have requested. We also use this information to the extent necessary to enforce our Terms of Use. You may not opt-out of these kinds of communications. Consistent with our change policy (See “Your Consent and Notification of Changes,” below), we will post any updates or notices about material changes in our policies on collection and use of your personally identifiable information to this Privacy Policy page.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. -
Third Party Information About You
Our Sites may supplement the information that you provide with information that we obtain about you from third parties. To the best of our knowledge, we only deal with reputable providers who gather and maintain information in accordance with all applicable state and federal laws. Any such information will be maintained by us in accordance with the standards set forth in this Privacy Policy along with other personal information you’ve provided.
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Our Agents And Vendors
We may use other companies and/or individuals to perform any functions described in this Privacy Policy, on our behalf. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose. We obtain commitments from these agents and vendors working on our behalf to refrain from using any information provided by us to send you unsolicited e-mail messages from third parties or similar communications and from sharing your information with unrelated parties.
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Disclosure Of Personal Information As Required By Law Or Otherwise
We will disclose personal information when required by law, or if we have a good-faith belief that such action is necessary to (a) comply with a current judicial proceeding, a court order or legal process served on us or to comply with the request of a law enforcement agency, (b) protect and defend our rights, (c) protect the rights, property, and other interests of our users or others, or (d) operate our systems properly.
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Links
Our Sites contains links to other sites. We are not responsible for the privacy practices or content of these other sites. We encourage you to be aware when you leave our Sites and to read the privacy statements of each and every site that collects personally identifiable information from you. Our Privacy Policy applies solely to information collected by our Sites.
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Security
We take commercially reasonable precautions to protect your personally identifiable information. However, given the nature of the Internet and the fact that network security measures are not perfect, we cannot guarantee the absolute security of your information. If we are required to provide notice to you of a data security breach, the notice will be provided in electronic form.
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Your Consent And Notification Of Changes
By visiting any of our Sites, using any of our Services, or submitting information to us online, you agree that we may collect and use this information as stated in this Privacy Policy at the time we collect the information. If we decide to change our Privacy Policy in any material way, for a reasonable time we will post a concurrent notice to this Privacy Policy page on our Sites to alert you about the change in our privacy and information collection practices. In addition, if we make any material changes in our privacy practices that affect your personally identifiable information already stored in our database, we apply those changes to the personally identifiable information in our possession only as permitted by applicable law. Your continued use of our Services following our notice of changes to this Privacy Policy, or any other legal method of acceptance, means you accept such changes. Please refer to the “Effective Date” above to see when this Policy was last updated.
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California Privacy Rights
Description Of A California Consumer’s Rights Under The CCPA
The CCPA applies to our practices with respect to PII of California residents. Under the CCPA, Consumers have certain rights regarding their Personal Information.
California consumers have the right to request that we disclose Personal Information we have collected about them in the previous 12 months including, but not limited to, the categories of information collected by us, the source(s) of such information by category, and the purpose for collecting such information. This right may not be exercised more than twice in a 12 month period. In the previous 12 months, we have collected the following categories of Personal Information about consumers:
Identifiers. Identifiers can be your name, mailing address, social security number, unique personal identifiers (device identifier, IP Address, cookies, beacons, pixel tags, mobile ad identifiers), account names, and similar information; We collect the identifiers from the consumers themselves, third parties, and automatic means;
Personal Information Under the California Customer Records Law (Cal. Civ. Code §1798.80) (“CCRLPI”);
Characteristics of Protected Classes. These characteristics can be your race, age, religion, ethnic origin, sexual orientation, gender, physical/mental disability, and similar information;
Commercial Information. Commercial information includes records of personal property, products or services purchased, obtained or considered, or other purchased or consuming histories or tendencies;
Internet/Network Activity. Internet Activity Information includes browsing history, cookies, search history and a consumer’s interaction with a website;
Geolocation Data. Geolocation Data includes GPS data; and
Inferences drawn from any other category of personal information.
We collect Personal Information in the above categories from the consumers themselves and by automatic means for the purposes described above, and as required to comply with applicable law.
As a California consumer, you also have the right to request that we tell you which of your Personal Information we have disclosed for a business purpose, or sold, in the previous 12 months. With respect to Personal Information being disclosed for a business purpose, the consumer shall receive the categories of information disclosed and the types of entities they have been disclosed to. This right may not be exercised more than twice in a 12 month period. For Personal Information being sold, this includes the categories of information being sold and the categories of third parties to whom it is being sold.
In the past 12 months, we have disclosed personal information falling under the following categories of Personal Information: Identifiers; CCRLPI; Characteristics of Protected Classes; Commercial Information; Geolocation Data; and Internet/Network Activity.
We disclose Personal Information in the preceding categories to the consumers themselves, to third parties as the consumer may direct, our service providers, and government/law enforcement agencies for the purpose it was provided/provision of Services, to comply with applicable law, and as otherwise described above.
IN THE PAST 12 MONTHS WE HAVE NOT SOLD, AND DURING THE PERIOD OF TIME WHICH THIS PRIVACY POLICY IS POSTED WE SHALL NOT SELL, THE PERSONAL INFORMATION OF ANY CONSUMER, INCLUDING MINORS UNDER THE AGE OF 16.
If we were selling any of your Personal Information, you would have the right to opt out of the sale of your Personal Information.
You also have the right to request the deletion of the Personal Information that we have collected from you at any time. However, we may not be required to comply with such request under several circumstances including, but not limited to, when the data is necessary for the underlying transaction, to comply with applicable law, to detect security incidents, to debug glitches, and for our internal purposes.
In the event that you exercise one of your rights under the CCPA, you will not be discriminated by us in any way, including by the denial of goods or services, providing you a different level of goods or services, or charging you different prices or rates for the goods or services, unless the change in price is reasonably related to the value you receive from your personal information.
How Do You Exercise Your Rights Under The CCPA?
Because we offer the Services exclusively online, you may submit your requests to exercise your rights under the CCPA by emailing us at intellectualproperty@integrativenutrition.com, please include “Request for Privacy Information” in the subject line.
We will do our very best to respond within 45 calendar days of receipt of your request, and in no event will our response come more than 90 days after receiving your request. If we are unable to provide our response within the first 45 day window, we shall notify you as soon as we become aware of the possible delay and provide an explanation of why additional time is needed to respond.
Before we respond to any CCPA based requests relating to your personal information, we will take steps to reasonably verify the identity of the person making the request (“Requestor”) to make sure it’s you, or your authorized agent. We do this to this avoid disclosing your information to third parties and bad actors, not to inconvenience you in any way. To do this, we will ask the Requestor to confirm at least two pieces of information that we have in our files. As the sensitivity of the information being requested goes up, we will ask the Requestor to confirm more pieces of information. If an agent is acting on behalf of the consumer, we will need to also verify the agent’s identity and their authority to act on the consumer’s behalf. For requests to delete information, after verification, we will confirm the consumer’s desire to delete one final time before actually deleting the information. If the identity of the Requestor cannot be reasonably verified, either as the consumer or their agent, then in order to protect that consumer, we shall not disclose the personal information requested.
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Personal Data Of UK, Northern Ireland, EU, And Swiss Residents
Our Sites are controlled and operated from the United States, and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States. We do not represent or warrant that the Sites or any part thereof are appropriate or available for use in any particular jurisdiction other than the United States. In choosing to access our Sites, you do so on your own initiative and at your own risk, and you are responsible for complying with all local laws, rules and regulations. We may limit the availability of our Sites, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.
Nevertheless, for users who are located in the United Kingdom, Northern Ireland, the European Union and Switzerland, all processing of such users’ personal data by us will be performed in accordance with privacy rights and regulations following the GDPR. Our legal bases for using and otherwise processing your PII are for the performance of a contract, where it is necessary for our legitimate interests, where we need to comply with a legal obligation, and where we have obtained your consent.
Under the GDPR you have a number of important rights. In summary, those include rights to: • Fair processing of information and transparency over how we use your use personal information; • Access to your personal information and to certain other supplementary information that this Privacy Policy is already designed to address; • Require the correction of any mistake in the personal information that we hold about you; • Require the erasure of personal information concerning you in certain situations; • Receive the personal information concerning you that you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit that data to a third-party in certain situations; • Object at any time to the processing of your personal information for direct marketing; • Object to decisions being taken by automated means that produce legal effects concerning you or similarly significantly affect you; • Object in certain other situations to our continued processing of your personal information; and • Otherwise restrict our processing of your personal information in certain circumstances.
For further information on each of those rights, including the circumstances in which they apply, guidance is available from applicable data protection authorities. For example, the UK Information Commissioner’s Office (the “ICO”) has issued guidance on individuals’ rights under the GDPR: https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/
If you would like to exercise any of these rights, please: • Email us at intellectualproperty@integrativenutrition.com; • Provide enough information to identify you (e.g., name, email address); • Provide proof of your identity and address (a copy of your driver’s license or passport and a recent utility or credit card bill); and • Provide the information to which your request relates.
Notwithstanding anything to the contrary in this Privacy Policy, if you feel that we or one of our service providers, if any, have infringed your rights under the GDPR, or that we are otherwise not in compliance with the GDPR with respect to your PII, you may bring a legal proceeding against us in a court, or file a complaint with a supervisory authority, located in the EEA country where you regularly reside.
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Opting Out
If for any reason you would like to be removed from our customer list, simply send an email to intellectualproperty@integrativenutrition.com or mail to Institute for Integrative Nutrition, 245 Fifth Avenue, New York, NY 10016.
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Assignment Of Rights
In the event of an assignment, sale, joint venture, or other transfer of some or all of IIN’s assets, you agree IIN may assign, sell, license or transfer any information that you have provided to us.
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Further Information About Our Privacy Policy And Practices
This Privacy Policy applies to all visitors of our Sites. We may delete any or all of your information at any time without notice to you for any reason or no reason unless otherwise required by law to retain it. You may have other privacy protections under state laws and we will comply with any applicable state laws when we disclose information about you. This Privacy Policy replaces any previous policy on this topic and any statements or disclosures to you about our information practices.
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Children And Young People’s Information
We do not knowingly collect any information from any minors, and we comply with all applicable privacy laws including the GDPR, the CCPA, the USA Children's Online Privacy Protection Act (“COPPA”), and associated Federal Trade Commission (“FTC”) rules for collecting personal information from minors. Please see the FTC's website (www.ftc.gov) for more information. If you have concerns about the Sites, wish to find out if your child has accessed our services, or wish to remove your child's personal information from our servers, please contact us at intellectualproperty@integrativenutrition.com. Our Sites will not knowingly accept personal information from anyone under 13 years old in violation of applicable laws, without consent of a parent or guardian. In the event that we discover that a child under the age of 13 has provided PII to us, we will make efforts to delete the child’s information in accordance with the COPPA. If you believe that your child under 13 has gained access to our Sites without your permission, please contact us at intellectualproperty@integrativenutrition.com.
